# Feedback (https://dev.tradieforms.com.au/docs/support/feedback)

Your feedback helps us prioritise new templates, features, and doc updates.

## Product support [#product-support]

For bugs, billing, or account issues:

**Email:** [support@tradieforms.com.au](mailto:support@tradieforms.com.au)

Include your account email, the form name, and what you did before the problem appeared. Screenshots of validation errors or failed downloads help us reply faster.

Do not email passwords, full payment card details, or paperwork containing personal information unless support asks for a specific file.

## In-app help [#in-app-help]

Signed-in users can open [**Support**](https://tradieforms.com.au/app/help) from the sidebar footer for quick links to these docs and contact options. The user menu also links to **Documentation** (`/docs`).

## Feature and form requests [#feature-and-form-requests]

To suggest a **new compliance template** or a **private template** for your business, use **Request a template** in the app. See [Custom forms](https://dev.tradieforms.com.au/docs/features/custom-forms).

## Documentation corrections [#documentation-corrections]

If a guide does not match what you see in the app (labels, limits, or section names), email support with:

- The doc page you were reading
- What the app shows instead
- Your plan (Free, Solo, or Team)
- The page address from your browser

We treat doc fixes as part of getting the product right.

You can also use **Was this helpful?** at the bottom of a docs page. Choose **No** and add a short note to report a page-specific gap without leaving the guide.

- **[Troubleshooting](https://dev.tradieforms.com.au/docs/support/troubleshooting)** - Common fixes before you write in.